{ FAQ's }

What can I expect from hiring a professional organizer?

It depends on the organizer. See the Process and Pricing Page to read what it would be like to work with The Organizing Company of Cache Valley. 


What do you organize?

A different question that explains a bit better is WHO do you organize? 
We work with people who are ready to make a change and get results in their life whether that is in their home or professional life. We work with people who need help getting their situation under control and want to see results.   


When do you work?

Free phone assessments are scheduled sometime between Monday-Friday 9:00-5:00.

Consultations or hands on organizing is done on Saturdays. We do two sessions on Saturday, an 8:00am- 12:00pm or an 1:00pm-5:00pm.  


My house is the worst. I am so embarrassed. Are you sure you can help me?

Yes. Please know that we are here to help and if we cannot do it personally, we will help find someone who can. Sometimes, situations are very sensitive and difficult and we are respectful of that. Also know, there is no judgement here. We are excited for you as you make positive changes in your life. We did not get into professional organizing to go around and judge people's spaces. You will find us compassionate and excited for you as you take steps to get your space and life under control.   


Do you travel outside of Cache Valley?

Yes but not very far. You will be charged for travel time and fuel.


Do I need to buy anything?

Before you go out and buy bins and containers, let us come and see what your situation is. You may not need to buy anything at all. A lot of the time, we are able to create a functional space with what you already have. The only thing you need to do to prepare for our visit is to be able to tell us about your current way of doing things and what you want to work on.


Are you going to make me throw away all my stuff?

No, of course not. We will sort through your things. The stuff that you do not use or want, will be donated/recycled or thrown away. You are responsible for the removal or disposal of those things unless you want to "Fill Our Car" for an extra fee. 


How long does it take to get organized?

There are a several factors that contribute to how long it will take. Two main factors are how much stuff there is and how quickly you make decisions.

How much will it cost to hire a professional organizer?

Different organizers charge different rates. See our Process and Pricing Page for details.


Is my personal information confidential?

Yes it is. We follow the code of ethics outlined by NAPO (National Association of Professional Organizers).


Where are the Before and After Pictures?

We love a good Before and After picture because they are impressive and can be motivational. However, when talking about organizing we have an issue with it. Being organized is a continuous process. Before and After pictures imply that there is an ending, that in some way you are done and don't need to keep up with it. 

Also, we don't want you to compare yourself to others. We are all at different stages in our lives and it doesn't serve you well to say, "OH... at least I am not as bad as that person" or "I am so worse than them, I will never be able to get organized." It doesn't matter what someone else's space looks like. All that matters, is how you feel in your own space and if it is functioning for you. 

If you want, we can take Before and After pictures of your space for you. This can be a great way to remind yourself where you started.  

What is your work style like?

Janelle is a hard worker and not afraid to get messy. She is honest, respectful of you and your home. She wants to see you succeed and loves to cheer you on as we make progress. You will find her "real" and ready to do what it takes to get the job done. 

Do you specialize in a specific organizing method (like Feng Shui or KonMari)?

No. We emphasize the 3 principles of organizing and feel that it is the same three principles (not the method) that gets you organized. 

Do you promote certain organizing products?

Not really. We don't want our clients to use product as an excuse not to get organized as in, "If only I had that______________, then I would be organized." Product can be beneficial and there are a lot of great organizing products out there but products do not make you organized.